Our Process
Our Team
Our Pricing
Contact The Craftsmen Group

Ph: 847-219-3134
Fx: 866-837-5829

1150 Wilmette Ave.
Suite 6
Wilmette, Il 60091


Our Process

The Craftsmen Group has established processes and systems to facilitate communication, ensure efficiency, and prevent a job from being stalled. This begins with your first call to us. We track incoming inquiries (and all customer interaction) with our CRM software. This helps prevents misplaced messages and unreturned phone calls. A member of our team will usually do a site visit to meet the homeowner and discuss the work to be done.

After the site-visit, a budget document will be created for your review. We offer this evaluation and estimate as a free service. We outline the anticipated time and material cost for each task required to properly execute your project. Our budget is prepared conservatively. We prefer to estimate long on time and then strive to come in under budget.

If you decide to move forward with your project, simply sign our standard work agreement and send it back to us with a deposit. The job enters the planning phase at this point. We order any specialty materials that will be required, and your job is assigned a project manager, and a carpentry team. We assess every job and decide which of our crews has the skill set and experience that best matches up with the job. Every crew is run by an experienced carpentry foreman who will answer any questions you may have during the work. The foreman for your job will and plan out each day of the project to ensure the proper tools and supplies are onsite when needed. The project manager will work with you to coordinate a work schedule and timeline for your project. Our carpentry crews are staffed by our employees rather than independent contractors.


Copyright 2010 The Craftsmen Group.
All rights reserved.